Last Updated: July 1, 2026
Medical Lien Management, Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with us. This Privacy Policy describes the types of information we collect, how we use and protect that information, and the rights and choices available to you regarding your personal information.
Scope: This Privacy Policy applies to information collected through our website, medicallienmgt.com (the "Site"), and related online services. It does not apply to information collected offline, in person, or through third-party websites that may link to or be linked from the Site.
Relationship to Other Policies: This Privacy Policy should be read together with our Terms of Use and Cookie Policy, which govern your use of the Site and our use of cookies and tracking technologies.
Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site following the posting of revised Privacy Policy terms means that you accept and agree to the changes.
We collect information in several ways and from various sources:
We collect basic identifying information you provide directly, including your name, email address, phone number, and mailing address.
If you are an attorney, healthcare provider, billing professional, or other professional seeking our services, we may collect professional information such as your title, organization name, practice areas, and professional credentials.
If you submit information about a specific case or client matter, we may collect details related to that case, such as case type, parties involved, relevant dates, and case status. This information is used solely for evaluating whether our services are appropriate for your needs.
We automatically collect information about how you interact with the Site, including pages visited, time spent on the Site, links clicked, searches performed, device type, browser type, and operating system.
We may collect general location information based on your IP address to provide localized content and services. We do not collect precise geolocation data without your explicit consent.
If you contact us via email, phone, contact form, or other means, we collect and retain copies of your communications, including any attachments.
We do not intentionally collect sensitive personal information such as health or medical records (except to the extent disclosed in case matter summaries), social security numbers, financial account information, or information about race, ethnicity, political opinions, or religious beliefs, unless you voluntarily provide such information in connection with a specific service request.
We collect information you voluntarily provide through contact forms, service inquiry forms, email, phone calls, and other direct communications.
When you visit the Site, we automatically collect certain information using cookies, pixels, web beacons, and similar technologies. See our Cookie Policy for more details.
We may receive information about you from third-party service providers, analytics platforms, advertising networks, and social media platforms.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
We share information with third-party service providers who assist us in operating the Site, providing services, conducting analytics, hosting data, sending communications, and supporting our business operations. These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality of your information.
We may share information with affiliated companies within the Medical Lien Management corporate family for service delivery, marketing, and operational purposes.
We may disclose your information if required by law, court order, subpoena, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
If we are involved in a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice of any such change in ownership or control of your information.
We may share your information for other purposes with your explicit consent.
We do not sell, rent, or share your personal information for monetary or other valuable consideration. We do not use "personal information" as defined by privacy laws for purposes of targeted advertising without your consent.
We use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience on the Site and to collect analytics and marketing data. Please refer to our Cookie Policy for detailed information about the types of cookies we use, why we use them, and how you can manage your preferences.
Security Safeguards: We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server hosting, firewall protection, and employee confidentiality agreements.
Encryption: Sensitive information transmitted through our Site (such as contact form submissions) may be encrypted using industry-standard encryption protocols.
Breach Notification: In the event of a data breach involving your personal information, we will notify you and applicable regulators as required by applicable law.
Limitations: While we implement reasonable security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. The retention periods vary depending on the type of information and the purpose for which we use it:
| Information Type | Retention Period |
|---|---|
| Contact Information (name, email, phone) | Until you request deletion or 3 years of inactivity |
| Internet and Device Activity Data | Typically 12-24 months |
| Newsletter/Marketing Communications | Until you opt out; unsubscribe records retained for 1 year |
| Case Inquiry Information | Duration of engagement plus 3-7 years for legal compliance |
| Customer Service Communications | 3 years from last interaction |
| Analytics Data | Typically 12-24 months in aggregated form |
Depending on your location and applicable privacy laws, you may have the following rights:
Exercising Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights. You will not be denied services, charged different prices, or subjected to different quality of service based on exercising your rights under this Privacy Policy or applicable privacy laws.
The Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you have concerns about a child's information, please contact us immediately.
The Site may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.
We may use automated tools and artificial intelligence to assist with certain functions on the Site, such as chatbots for customer support, automated email responses, and content generation. These technologies may process your information to provide relevant responses or recommendations. We do not use automated decision-making to make decisions that significantly affect you without human review, except as required by law.
Our Site is operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from your country of residence. By using the Site, you consent to this transfer and processing of your information. If you do not consent, please do not use the Site.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us at:
Medical Lien Management, Inc.We will respond to your inquiry within the timeframe required by applicable law. For additional information about our privacy practices, please see our Cookie Policy and Terms of Use.
