Emails & texts are automatically sent following a visit. Feedback is filtered based on satisfaction score. Positive feedback is leveraged to build a positive reputation.
If survey feedback is negative, we ask for additional comments & post privately to a dashboard. If feedback is positive, we invite the patient to post their experience to your Google profile.
We leverage multiple systems including scheduling, EHR, practice management & patient engagement to reduce manual steps required to administer an online reputation.
In today’s digital era of well-informed online consumers, patients turn to Google to help find a doctor. You have a tremendous opportunity to dominate in your specialty & geography by building a high reputation score.
Our doctor reputation management software helps you build a positive online reputation using automated surveys to gather patient feedback about recent office & telemedicine visits. Doctor reputation management surveys proactively & automatically finds happy patients & directs them to post positive feedback. In fact, we even have an automated process to help weed out the naysayers.